Building an Exceptional Learner Experience: How Blizzard Entertainment Facilitates User-Centric Development for its Worldwide Teams

Blizzard Entertainment’s ever-growing learning requirements, need for accurate training documentation and tracking, and expanding global employee population created an urgency for a learning solution for the entire enterprise. The integration, implementation, and consistent systems approach would prove essential in ensuring a development experience that is seamless, easy to navigate, and provides exactly what the employee […]

Free

Building an Exceptional Learner Experience: How Blizzard Entertainment Facilitates User-Centric Development for its Worldwide Teams

Blizzard Entertainment’s ever-growing learning requirements, need for accurate training documentation and tracking, and expanding global employee population created an urgency for a learning solution for the entire enterprise. The integration, implementation, and consistent systems approach would prove essential in ensuring a development experience that is seamless, easy to navigate, and provides exactly what the employee […]

Free

Learning Innovation During Times of Disruption

The COVID-19 pandemic has given us many lessons; perhaps the biggest lesson for Learning and Development professionals is that, in our industry, the music has stopped and we’re all scrambling for a chair, adopting quick-fix measures and marking the problems solved. But at the heart of our knee-jerk reactions and band-aid learning solutions is a […]

Free

Learning Innovation During Times of Disruption

The COVID-19 pandemic has given us many lessons; perhaps the biggest lesson for Learning and Development professionals is that, in our industry, the music has stopped and we’re all scrambling for a chair, adopting quick-fix measures and marking the problems solved. But at the heart of our knee-jerk reactions and band-aid learning solutions is a […]

Free

Building Resilience During a Pandemic Through Authenticity & Radical Empathy

Bedrooms that double as offices. Cases of White Claw stacked to create standing desks. Children, pets and spouses as new co-workers. During this worldwide crisis, our authentic selves show up – whether we want them to or not! So, what can we learn and how can we embrace this temporary disruption to the status quo? […]

Free

Building Resilience During a Pandemic Through Authenticity & Radical Empathy

Bedrooms that double as offices. Cases of White Claw stacked to create standing desks. Children, pets and spouses as new co-workers. During this worldwide crisis, our authentic selves show up – whether we want them to or not! So, what can we learn and how can we embrace this temporary disruption to the status quo? […]

Free

Zoom Fatigue? Design a Digital Blend to Deliver your Mission-Critical Training Programs

Like many learning professionals, you may have responded to the COVID-19 crisis by quickly converting your most important instructor-led programs for virtual delivery. This emergency response made sense. But now we’re a couple months into the new world of physical distancing, and perhaps all those Zoom sessions are losing their appeal. Getting “back to normal” […]

Free

Zoom Fatigue? Design a Digital Blend to Deliver your Mission-Critical Training Programs

Like many learning professionals, you may have responded to the COVID-19 crisis by quickly converting your most important instructor-led programs for virtual delivery. This emergency response made sense. But now we’re a couple months into the new world of physical distancing, and perhaps all those Zoom sessions are losing their appeal. Getting “back to normal” […]

Free

The Major Misconception About Leading Change, and How to Overcome It

During turbulent times like this, you hear many people talk about the “resistance to change” and how this phenomenon impairs an organization’s ability to rapidly adapt and respond. The problem with this mentality is that it assumes change is unwelcome, difficult and instinctively avoided by people. But the more neuroscientists learn about the working of […]

Free

The Major Misconception About Leading Change, and How to Overcome It

During turbulent times like this, you hear many people talk about the “resistance to change” and how this phenomenon impairs an organization’s ability to rapidly adapt and respond. The problem with this mentality is that it assumes change is unwelcome, difficult and instinctively avoided by people. But the more neuroscientists learn about the working of […]

Free